Keeping your customers updated about their ticket status, the product status they ordered or about the new offers and discounts is crucial for a repair business. These updates keep the customers in love with a repair shop and help the shop earn more profit. However, it is not an easy task to sit down and send message to hundreds of customers manually. At such a situation, SMS integrations come in handy. RepairDesk offers its users some of the best SMS integrations with the best services at the most affordable rates. Here are the SMS integration options we provide to our customers:

SMS Broadcast

SMS Broadcast is an Australian gateway for sending bulk messages. It allows a company to share messages with customers and employees at the same time with complete online SMS messaging service. You have to type a SMS once and it will be shared with thousands of people in a single click.

Integration Steps

Here are the steps you can take to integrate SMS Broadcast.

1. Click on the Integrations button placed at the left side of the screen.
2. From the number of integrations opened in front of you, either open the SMS tab present at the top or find SMS Broadcast tile among all the tiles and click on it.
3. Enter the number you would like to use when sending messages and the name you would like to show in the designated text boxes.
4. Enter the password you would like to keep for your SMS account in the designated box and select the country from the Region dropdown.
5. Click on the Enable Configuration button at the bottom right to finalize the settings.

SMS Global

SMS Global is yet another SMS gateway aimed at making it easy for you to connect with your audience. It allows you to make a list of your customers and send them messages with a big impact. It even allows you to send voice notes rather than boring SMS only.

Integration Steps

Here are the steps you can take to integrate SMS Global.

1. Click on the Integrations button placed at the left side of the screen.
2. From the number of integrations opened in front of you, either open the SMS tab present at the top or find SMS Global tile among all the tiles and click on it.
3. Enter the number you would like to use when sending messages and the name you would like to show in the designated text boxes.
4. Enter the password you would like to keep for your SMS account in the designated box.
5. Click on the Confirm button at the bottom right to finalize the settings.

Text Local

Text Local provides smart multichannel messaging solutions to its clients in UK. It offers its customers to send bulk SMS for any purpose including raising brand awareness, optimising communications and enhancing the customer journey.  It has been termed as the most scalable, and reliable supported online SMS platform.

Integration Steps

Here are the steps you can take to integrate Text Local.

1. Click on the Integrations button placed at the left side of the screen.
2. From the number of integrations opened in front of you, either open the SMS tab present at the top or find Text Local tile among all the tiles and click on it.
3. Enter the business name you would like to use when sending messages and select the region from the given dropdown.
4. Enter the API key provided to you by Text Local.
5. Click on the Enable button at the bottom right to finalize the settings.

Clickatell

Clickatell claims to lead the transformation in the realm of digital commerce and customer engagement by offering mobile SMS solutions. Its major customers include global banks and telecommunications companies. It enables its customers to reach over 90 percent of the world’s population in just a single click.

Integration Steps

Here are the steps you can take to integrate Clickatell.

1. Click on the Integrations button placed at the left side of the screen.
2. From the number of integrations opened in front of you, either open the SMS tab present at the top or find Clickatell tile among all the tiles and click on it.
3. Enter the business name you would like to use when sending messages and provide the API key given to you by Clickatell.
4. Set a user name and password for yourself in the designated boxes.
5. Click on the Enable Configuration button at the bottom right to finalize the settings.

RepairDesk SMS

RepairDesk has come up with its own SMS solution to help customers reach to their target market with a boom. It empowers the customers to link the customers with the SMS service and send them messages in just a few clicks. Moreover, the bundles provided are available at a market competitive rate so, you get to save more while you get the best service.

Integration Steps

Here are the steps you can take to integrate RepairDesk SMS.

1. Click on the Integrations button placed at the left side of the screen.
2. From the number of integrations opened in front of you, either open the SMS tab present at the top or find RepairDesk SMS tile among all the tiles and click on it.
3. Turn on the Integrate RepairDesk SMS toggle to have the bundles activated for you.
4. Click on the bundle you would like to sign up for and you are all set to start sending messages to your target market.