In our conversations with you over the years, we've noticed that cross-platform communication has always been a hassle.

Our user research showed that 98% of you preferred a unified inbox so you don't have to log into six different apps (Facebook, Google My Business, Instagram, Twitter, Web chat, and LinkedIn). and get business messaging, on all channels, in one place.

With RepairDesk Connect (Beta) you get a Unified Inbox for:

1. Facebook Messages,
2. Phone Call logs
3. RepairDesk SMS

Watch A Video - How to set up RepairDesk Connect

Frequently Asked Questions:

Q - I don't see the RepairDesk Connect App icon in my account.

A - If you would like to beta test RepairDesk connect app, please drop an email to [email protected].

Q - Why am I unable to respond to Facebook messages after 24 hours?

A - If a message is 24 hours old, Facebook API doesn't allow you to respond back. Please log - into your Facebook page to respond back to the message

Q - I'm using RepairDesk Phone System. Can I view call logs?

A - To Access the Call Logs of Phone Pro, click on the Calls Icon on the Bar:

Q - How can I add notes against a phone call?

A - Click on the notes icon as shown below: