Invoices are created whenever a purchase is done or a service is provided. There could be multiple reasons for a repair shop owner to revisit an invoice. Given the importance of this action, RepairDesk has dedicated a whole section to the invoices. A repair shop can visit this section and access different kinds of invoices. Here are the types of invoices we are maintaining for you:

1. Paid Invoices
2. Partial Paid Invoices
3. Unpaid Invoices
4. Refund Invoices

We will discuss these invoices in detail further in this knowledge. You can access all these invoices by following the given link.

Path: \Finances > Manage Invoices

Paid Invoices

This section contains the invoices created at the time of full payment against any product sold and service provided. You can view the invoices created for a particular customer or for walk-in customers whose details are not stored. Here is how you can access these invoices along with the actions you can perform:

1. Click on the Finances button present in the list on the left side of the screen. Find the Paid Invoices among the list and click on it.
2. To edit payment for a paid invoice, scroll down and you will see a Pen (Edit) icon. Click on the icon, a popup will be displayed on the screen. You can change the Amount paid and payment methods and click on save button to apply changes.
3. It will open a view of all the paid invoices for you. You can see the dashboard on the top of the screen with the view of dollars earned under the division of Total Sales, Payment Received, Total Tax. To view other divisions, click on the arrow icon at the end of the dashboard. You will be able to view Account Receivable, Total Refunds, and Tipping Amount.
4. You can click on the filters present on the top of the dashboard to filter the invoices. These filters include Today, This Week, This Month and All Time.
5. Clicking on any invoice from the list will open the complete invoice for you to view. You can also print the desired invoice by clicking on the printer icon present at its end.
6. If you want to export an invoice as PDF or email it to someone, click on the three dots button present with the printer icon at the end of the invoice.

Partial Paid Invoices

Partial paid invoices are created when a customer pays some part of the payment against the service received or product bought. Here are the actions you can perform on these invoices after accessing them.

1. There are two ways to access these invoices. You can either click on the Partial Paid Invoices tab from the Invoices screen or open finances by clicking on the button at left side of the screen. Click on the Partial Paid Invoices among the list.
2. It will open a view of all the partially paid invoices. You can see the same dashboard on the top of the screen as viewed in the Paid Invoices section. Click on the arrow icon at the end of the dashboard to access the hidden divisions.
3. Click on the filters placed at the top of the dashboard to filter your view. These filters include Today, This Week, This Month and All Time.
4. Clicking on any invoice from the list will open the complete invoice for you to view.
5. To print the desired invoice, click on the printer icon present at its end.
6. Click on the three dots button present at the end of the invoice to edit, print as PDF or email the invoice.

Unpaid Invoices

Unpaid invoices are created when you take a device in for service and don't charge any deposit against it or take money after the ticket has been marked completed. Similarly in the case of products, when a product is sold but payment is not received against it, an unpaid invoice is generated.

1. You can access these invoices by clicking on the Unpaid Invoices tab from the Invoices screen. You can also click on the Unpaid Invoices among the list you get by clicking on the Finances present on the list on your left side of the screen.
2. You will gain access to all the unpaid invoices. You can see the same dashboard on the top of the screen as viewed in the first two invoice types. Clicking on the arrow icon at the end of the dashboard will reveal the hidden divisions to you as well.
3. Filters, including Today, This Week, This Month and All Time, present at the top of the dashboard can be used to to filter your view of invoices.
4. Click on a desired invoice from the list to open the complete invoice for you to view. You can also click on the three dots button present at the end of the invoice if you want to edit, print as PDF or email the invoice.
5. Clicking on the printer icon present at the end of an invoice's row will allow you to print that particular invoice.

Refunded Invoices

Refunded invoices are generated whenever a customer claims a refund on a product or service you sold. These invoices are equally important as any other invoice category. Here are ways to access these invoices and perform the desired actions:

1. To open the list of refunded invoices, click on the Refunded Invoices tab from the Invoices screen. You can also view these invoices by clicking on the Refunded Invoices from the list opened by clicking on the Finances button present on the list at the left side of the screen.
2. You will gain access to all the refunded invoices. The dashboard of related stats can be viewed at the top of the screen. Click on the arrow icon at the end of the dashboard to view the hidden stats.
3. Use the filters, including Today, This Week, This Month and All Time, present at the top to filter the refunded invoices.
4. Click on an invoice of your choice from the list to view its complete details.
5. Use the three dots button present at the end of the invoice to access the buttons for printing the invoice as PDF or emailing it.
6. Clicking on the printer icon present at the end of an invoice's row will allow you to print that particular invoice.