Invoices

Invoices are created whenever a purchase is done or service is provided. There could be multiple reasons for a repair shop owner to revisit an invoice. Given the importance of this action, RepairDesk ePOS has dedicated a whole section to the invoices

View Invoices

We understand you would want to view their details. Following are the steps below:

1. In the left navigation menu, press the Invoice icon and you will be able to view all the Invoice.
2. You can also search for a specific Invoice. Press Search and type to filter the search results.
3. Press on an Invoice record and you will be able to preview the Invoice details.

You can take the following Actions against the Ticket from ePOS:

1. Print Thermal Receipt
2. Open Invoice on POS
3. Email Invoice

Email Invoice

Sometimes customers ask for the Invoice via Email. So that the Customer can keep track of it.

1. Go to Invoices List. Preview a specific Invoice.
2. Press Email.
3. Enter the recipient email, Subject, and body of the Email.
4. Press Send to trigger the Email to the respective Customer.

Process Refund

A customer comes in and he says that I am facing issues with the AirPods I purchased from your store and I want to return it. So you can entertain his request by going to POS home and

1. Press on Refund
2. Search invoices by scanning or Invoice finder.
3. Ask the customer when the purchase was made.
4. Select the Invoice for processing the return request by pressing on the Invoice. Select the line items in the invoices and press “Proceed”
5. The items will be added to the POS basket.
6. Click on Issue Refund
7. Here you can enter the refund amount.
8. Now press Confirm and process the payment.
9. When Payments have been processed a "Refunded" invoice will be generated.