Revision: be70dd9782
Edited Frequently asked questions
@@ -1,54 +1,35 @@
### **What is RepairDesk ePOS?**
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RepairDesk ePOS is a front-desk solution for repair shops, designed for use on the SUNMI T2s Android tablet.
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-1. It offers easy hardware configurations (including CFD, label printers, and thermal receipts) and quick, simple processes.
-2. Touch gestures are used to access the app's features, improving the customer experience during checkout.
-3. RepairDesk ePOS is compatible with Android tablets
-4. RepairDesk ePOS is suitable for 2.0 users.
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+1. It offers easy hardware configurations (including CFD, label printers, and thermal receipts) and quick, simple processes.
+2. Touch gestures are used to access the app's features, improving the customer experience during checkout.
+3. RepairDesk ePOS is compatible with Android tablets
+4. RepairDesk ePOS is suitable for 2.0 users.
### **What is SUNMI T2s?**
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-SUNMI T2s is a desktop-based POS Terminal.
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-1. Built-in Thermal Receipt Printer
-2. Runs on SUNMI Android 9 OS
-3. Features 3 GB RAM and 32 GB ROM
-4. 15-inch primary display and 10-inch customer-facing display
-5. Label printer (Rongta) can be connected via Bluetooth
-6. Barcode scanner can be connected with a USB cable
-7. Keyboard and mouse can also be connected to the device.
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+SUNMI T2s is a desktop-based POS Terminal.
+1. Built-in Thermal Receipt Printer
+2. Runs on SUNMI Android 9 OS
+3. Features 3 GB RAM and 32 GB ROM
+4. 15-inch primary display and 10-inch customer-facing display
+5. Label printer (Rongta) can be connected via Bluetooth
+6. Barcode scanner can be connected with a USB cable
+7. Keyboard and mouse can also be connected to the device.
### What kind of paper can I use for printing?
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The user can use the following kind of paper for the thermal receipt:
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-1. Paper Size: 80mm
-2. Print Speed: 250mm/s
-3. Life of Printer: 150km
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+1. Paper Size: 80mm
+2. Print Speed: 250mm/s
+3. Life of Printer: 150km
Note: The user has to close the printer lid properly to print the thermal receipt.
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### How can I download the application on the SUNMI store?
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You can download the application using App Store. The title of the Application is RepairDesk ePOS Point of Sale.
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### How can I adjust my settings view for optimal viewing experience?
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-You can go into the SUNMI Settings -> Display -> Display Size -> Move it to “Small”.
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+You can go into the SUNMI Settings -> Display -> Display Size -> Move it to “Small”.
### **How to connect to the Label Printer (Rongta)?**
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With ePOS, you can connect with the Rongta to print the Label of your Tickets. Below is a guide to setting up and printing a label.
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-1. You have to Turn on the Bluetooth of the device and connect to the Label Printer. Please ensure the Label Printer appears in the Connected Devices.
-2. Go to RepairDesk App -> Create the Repair Ticket and complete the checkout process.
-3. The Application will start preparing to print the Label and display the progress bar. Once the process is completed, press the Print Label button.
-4. The application will display the list of Bluetooth-connected devices. Press the Rongta (RPXXXX) in the list. The Application will print the Label within a second.
-5. In case, you want to change the template of the Label Printer. Go to RepairDesk 2.0 -> Settings -> Module Configurations.
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+1. You have to Turn on the Bluetooth of the device and connect to the Label Printer. Please ensure the Label Printer appears in the Connected Devices.
+2. Go to RepairDesk App -> Create the Repair Ticket and complete the checkout process.
+3. The Application will start preparing to print the Label and display the progress bar. Once the process is completed, press the Print Label button.
+4. The application will display the list of Bluetooth-connected devices. Press the Rongta (RPXXXX) in the list. The Application will print the Label within a second.
+5. In case, you want to change the template of the Label Printer. Go to RepairDesk 2.0 -> Settings -> Module Configurations.
Please make sure your Label Print is turned on and connected with the Device. The label printer can work with the Android tablet and SUNMI device as well.
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### How can I report an app crash?
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We will receive a log of an app crash after you reopen the app following a crash.