All Collections
Tickets
What is Ticket Views?
What is Ticket Views?

Ticket Views generates custom filters that can help you to analyze and sort through your data.

Saadi avatar
Written by Saadi
Updated over a week ago

Ticket Views empowers users to generate custom filters for the tickets table, resulting in the ability to create multiple views instantly. Custom filters can help you to streamline your ticket data based on various attributes such as ticket status, service, or asset type. Ticket Views can be used for a wide range of objectives such as filtering data, sorting data, or displaying data that meets a certain criterion. These views/filters can be saved, ensuring that you consistently access the data in the same way.

Learn How to use Ticket Views:

Frequently Asked Questions:

Q: Can you create more than one custom filter?

With Ticket Views, you can create up to 15 custom filters, each with its unique name and icon. These filters can be easily identified and accessed, providing you with greater flexibility and control over your tickets data.

Q: Where are Ticket Views saved?

Custom filters created in Ticket Views are easily accessible on the side of the tickets table, promoting consistency and collaboration among team members.

Did this answer your question?