Issuing refund is an important aspect of any repair shop. You can manage refunds in our system by following the steps mentioned below:
Click on "Issue Refund"
Search invoice by scanning or click on "Invoice Finder".
Select the invoice for processing the return request by clicking on the "view" button.
Now select the items that the customer wants to return.
Here you can enter the refund amount.
Or you can also exchange the product by clicking on exchange and select a new product.
Click on "proceed".
The items will be added to the basket.
Now click on "checkout" and process the payment.
Important: Refund can only be issued once an invoice is paid.