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Edited Introduction to Marketplace
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-Introduction to Marketplace
+**How to enable marketplace vendor integration**
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+**What is a marketplace?**
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+**Using the marketplace integration, you can order directly from the POS system with the click of a button. Repair desk marketplace helps you keep your inventory updated and hassle-free. You can order all of your essentials from your favorite suppliers at your preferred prices.**
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+**Benefits of Repairdesk marketplace:**
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+1. **Repairdesk marketplace provides an Integrated ordering experience**
+2. **You get access to all of your vendors on a centralized marketplace**
+3. **You can order inventory without having to leave your POS system**
+4. **Once you order, a purchase order will be created in your system automatically.**
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+ **How to enable marketplace integration?**
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+**To start placing orders with multiple vendors, you first have to integrate with their system. Follow the steps below in order to do that.**
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+1. **Begin with logging into your RepairDesk account. Once you have logged in, click on the marketplace icon at the top right corner to access the marketplace.**
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+1. **Now that you have entered the marketplace, it is time for you to integrate with the vendors of your choice.**
+2. **Select a vendor you would like to integrate with and order from by going over the list below.**
+3. **Now that you have selected the vendor, You will be directed to the vendor’s marketplace page, where you can connect with them by clicking on connect present on the top right corner. You can then easily create an account with the vendor.**
+4. **And voila! When you have signed up on the vendor’s website, you will be connected with the vendor and can now start placing orders with them.**
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+**How to place an order using the marketplace**
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+**Now that you have integrated with the vendor on the marketplace, it is time for you to place an order.**
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+1. **There are two ways to search for an item on the marketplace. The first is to search for an item in the search bar available in the top ribbon. This will show you the products available with the integrated vendors. You can then select the required product from the dropdown list and it to your cart and checkout.**
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+1. **Another way is to place an order; you first need to go to the vendor’s marketplace page and browse through the products present and add them to your cart**
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+1. **Once you have added the items to the cart, you can check out. This will direct you to the vendor’s website, where you can enter the shipping details and confirm your order.**
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+1. **Once your order has been placed, a purchase order will be created in your inventory regarding the items ordered.**
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+**Frequently asked questions**
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+**How can I track my order?**
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+**You can track your order by putting in the tracking number on the vendor’s website.**
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+**Can I process an RMA through marketplace?**
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+**Currently you cannot process an RMA through the marketplace. In order to this please go to the vendor’s website and generate a RMA request.**
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+**Who can I contact if the received product is faulty?**
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+**You can contact the vendor directly through their website, if the received product is faulty.**